
Data storytelling: how a dashboard changes a decision
The difference between analysis that gets nodded at and analysis that changes a decision is almost never the maths. It’s the story.
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A personal blog on analytics practice: customer lifecycle thinking, BI craft and what I’m learning along the way.

The difference between analysis that gets nodded at and analysis that changes a decision is almost never the maths. It’s the story.

A rising churn number is a fever, not a diagnosis. The diagnosis lives one level down, in the lifecycle.

Most dashboards die of neglect, not of bad DAX. Five habits that decide whether yours becomes part of how a team works.
If something here resonates, or you disagree, I’d genuinely like to hear it.