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About

From computer science to customer analytics.

I’m Clare, a data and business intelligence analyst in Accra. I turn complex datasets into insight, forecasts and decisions, in telecom, banking, agriculture and beyond.

Background

Accra, Ghana

I studied Computer Science at KNUST and found that the part I enjoyed most was working out what data meant. I’ve been doing that ever since.

At Huawei Technologies I work on customer value management for the MTN Ghana network: segmenting subscribers, designing acquisition and retention campaigns, and building the Power BI dashboards leadership uses to track them. Alongside work I’m studying for an MSc in Big Data Analytics at the University of Ghana.

Outside work I was lead curator of TEDxKNUST and held leadership roles at Enactus KNUST and IAESTE Ghana. That work taught me to explain data to people who don’t live in spreadsheets.

Experience

OCT 2024 – PRESENT

Data & Business Analyst · Huawei Technologies

  • Profiled target segments and designed OBD, SMS and real-time location-triggered campaigns that converted 2.1M customers to 4G on the MTN Ghana network.
  • Automated lead KPI reporting with near real-time Power BI dashboards, replacing a 3-day manual process.
  • Turned competitor, pricing and churn analysis into business cases and data-backed recommendations.
OCT 2022 – DEC 2022

Project Management Intern · Bismuth Technologies

  • Used segmentation and market analysis to drive an estimated 70% increase in market penetration.
  • Supported target setting and forecasting for client-facing KPIs.

Education

UNIVERSITY OF GHANA · ACCRA

MSc Big Data Analytics

KNUST · KUMASI · 2024

BSc Computer Science

Vice Chancellor’s Student Excellence Award.

CERTIFICATIONS

Blossom Academy Fellow, Data Analytics · Huawei Seeds for the Future 2022 (AI, Cloud, 5G) · Ghana Tech Labs, Data Science with Python and MySQL

Skills

ANALYTICS & MODELLING
SQLPython · Pandas, NumPy, scikit-learnRClusteringPredictive modellingStatistical analysis
BI & REPORTING
Power BIData modellingAdvanced ExcelData storytelling
CUSTOMER VALUE
Lifecycle analyticsSegmentationCampaign designChurn diagnosticsPricing & business casesStakeholder communication

Recognition

  • 3rd Prize, Huawei ICT Competition Global Final 2024 (Innovation Track)
  • Best Tech4Good Project in Ghana, Huawei Seeds for the Future 2022
  • Vice Chancellor’s Student Excellence Award, KNUST
  • Lead Curator, TEDxKNUST: selected and coached 16 speakers from 70+ applicants
Contact

I’m open to data science and analytics roles, and to project work. If your team has a data problem worth solving, I’d like to hear about it.

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